Terms of Use

These terms and conditions (collectively, the “Agreement”) constitute a legal agreement between you and REACH NETWORK INFORMATION TECHNOLOGY l.l.c (the “Company”, “we”, or “us”), a Dubai-based company. In order to use the Service (defined below) and the associated Application (defined below) you must agree to the terms and conditions that are set out below. By using or receiving any services supplied to you by the Company (collectively, the “Service”), or downloading, installing or using any associated application supplied by the Company (collectively, the “Application”), you hereby expressly acknowledge and agree to be bound by the Agreement, and any future amendments and additions to the Agreement as published from time to time at https://reach.link or through the "Service".

The Company reserves the right to modify the Agreement or its policies relating to the Service or Application at any time, effective from the time of posting of an updated version of this Agreement at https://www.mysyara.com/tnc/ or through the Service. You are responsible for regularly reviewing this Agreement. Continued use of the Service or Application after any such changes shall constitute your consent to such changes.

NETWORK INFORMATION TECHNOLOGY is an information technology networks service that allows users to request an IT Service Via the app.

Key Content-related Terms

• “Content” means text, graphics, images, music, software (excluding the Application), audio, video, information or other materials.
• “Company Content” means Content that Company makes available through the Service or Application, including any Content licensed from a third party, but excluding User Content.
• “User” means a person who accesses or uses the Service or Application.
• “User Content” means Content that a User posts, uploads, publishes, submits or transmits to be made available through the Service or Application.
• “Collective Content” means, collectively, Company Content and User Content.

Representations and Warranties

By using the Application or Service, you expressly represent and warrant that you are legally entitled to enter this Agreement. If you reside in a jurisdiction that restricts the use of the Service because of age, or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits and you must not use the Application or Service. By using the Application or the Service, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. Your participation in using the Service and/or Application is for your personal use and the use of others that have explicitly authorized you. You may not authorize others to use your user status, and you may not assign or otherwise transfer your user account to any other person or entity. When using the Application or Service you agree to comply with all applicable laws from your home nation, the country, state or Emirate and city in which you are present while using the Application or Service.

• You may only access the Service using authorized means. The Company reserves the right to terminate this Agreement if you use the Service or Application with an incompatible or unauthorized device.
• By using the Application or the Service, you agree that
• You will only use the Service or Application for lawful purposes; you will not use the Services for sending or storing any unlawful material or for fraudulent purposes.
• You will not use the Service or Application to cause nuisance, annoyance or inconvenience.
• You will not impair the proper operation of the network.
• You will not try to harm the Service or Application in any way whatsoever.
• You will not copy, or distribute the Application or other content without written permission from the Company.
• You will only use the Application and Service for your own use and will not resell it to a third party.
• You will keep secure and confidential your account password or any identification we provide you which allows access to the Service.
• You will provide us with whatever proof of identity we may reasonably request.
• You will only use an access point, 3G or 4G data account (AP) which you are authorized to use.
• License Grant, Restrictions and Copyright Policy

Licenses Granted by Company to Company Content and User Content

Subject to your compliance with the terms and conditions of this Agreement, Company grants you a limited, non-exclusive, non-transferable license:

1. to view, download and print any Company Content solely for your personal and non-commercial purposes; and

2. to view any User Content to which you are permitted access solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this Agreement. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Service, Application or Collective Content, except as expressly permitted in this Agreement. No licenses or rights of any kind are granted to you by implication or otherwise by Company or its licensors, except for the licenses and rights expressly granted in this section.

License Granted by User

We may, in our sole discretion, permit Users to post, upload, publish, submit or transmit User Content. By making available any User Content on or through the Service or Application, you hereby grant to Company a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty- free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit such User Content only on, through or by means of the Service or Application. Company does not claim any ownership rights in any User Content and nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit any User Content. You acknowledge and agree that you are solely responsible for all User Content that you make available through the Service or Application. Accordingly, you represent and warrant that:

1. You either are the sole and exclusive owner of all User Content that you make available through the Service or Application or you have all rights, licenses, consents and releases that are necessary to grant to Company and to the rights in such User Content, as contemplated under this Agreement; and

2. Neither the User Content nor your posting, uploading, publication, submission or transmittal of the User Content or Company’s use of the User Content (or any portion thereof) on, through or by means of the Service or Application will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

Application License

Subject to your compliance with this Agreement, Company grants you a limited non-exclusive, non- transferable license to download and install a copy of the Application on a single mobile device or computer that you own or control and to run such copy of the Application solely for your own personal use. Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (“App Store Sourced Application”), you will use the App Store Sourced Application only:

• 1. On an Apple-branded product that runs iOS (Apple’s proprietary operating system software); and
• 2. As permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. Company reserves all rights in and to the Application not expressly granted to you under this Agreement.

Accessing and Downloading the Application from iTunes

The following applies to any App Store Sourced Application: You acknowledge and agree that

• 1. this Agreement is concluded between you and Company only, and not Apple, and
• 2. Company, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App Store Sourced Application. In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between Company and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Company. You and Company acknowledge that, as between Company and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to:


• 1. product liability claims;
• 2. any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and
• 3. claims arising under consumer protection or similar legislation. You and Company acknowledge that, in the event of any third party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party’s intellectual property rights, as between Company and Apple, Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement. You and Company acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as related to your license of the App Store Sourced Application against you as a third party beneficiary thereof. Without limiting any other terms of this Agreement, you must comply with all applicable third party terms of agreement when using the App Store Sourced Application.

You shall not

• 1. License, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or the Application in any way;
• 2. modify or make derivative works based upon the Service or the Application;
• 3. create Internet “links” to the Service or “frame” or “mirror” any Application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the Application in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service or Application, or (c) copy any ideas, features, functions or graphics of the Service or Application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Application.

You shall not:

• 1. Send spam or otherwise duplicative or unsolicited messages in violation of applicable laws;
• 2. Send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights;
• 3. Send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs;
• 4. Interfere with or disrupt the integrity or performance of the Application or Service or the data contained therein; or
• 5. Attempt to gain unauthorized access to the Application or Service or its related systems or networks.

Company will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Company may involve and cooperate with law enforcement authorities in prosecuting users who violate this Agreement. You acknowledge that Company has no obligation to monitor your access to or use of the Service, Application or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Service and Application, to ensure your compliance with this Agreement, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Company reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that Company, at its sole discretion, considers to be in violation of this Agreement or otherwise harmful to the Service or Application.

Promotions Policy

When redeeming a promotional code (or voucher code) advertised on our website or social media accounts, you must check the eligibility of the said offer

• The promotional code is valid for a limited time only. NETWORK INFORMATION TECHNOLOGY reserves the right to modify or cancel it at any time without prior notice Each promotional code can be used only once, unless otherwise specified
• The promotional code is not transferable, may not be resold or redeemed for cash
• Each promotional code applies only to qualifying services. Details are usually specified in the promotion
• The promotional code does not apply to pre-orders, unless otherwise specified
• If the promotion has a minimum purchase requirement, taxes do not apply toward the minimum purchase amount
• If you cancel the service purchased using a promotional code, we will subtract the value of the promotional code from your return credit, if any
• Only one promotional code can be used each time and therefore cannot be combined with other offers using promotional code
• NETWORK INFORMATION TECHNOLOGY reserves the right to void the transactions where prohibited
• If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotional code discount will not apply
• NETWORK INFORMATION TECHNOLOGY reserves the right to update these terms and conditions without prior notice Cancellation & Refund Policy
• Refunds, if any, will only be processed through the original mode of payment.
• Depending on the mode of payment, please allow for up to 45 days for the refund transfer to be completed.
• Cancellation can only be done within 5 minutes of placing an order OR upto 4 working hours before order's scheduled time, whichever is later.
• Once the service has begun and the customer rejects or cancels the estimate or order completely, the customer would have to pay for the valet and diagnosis fees separately for the release of his service .

Warranty Policy

• Warranties are applicable only for the parts and services that NETWORK INFORMATION TECHNOLOGY has provided.
• All claims need to be addressed via email to and be given a minimum of 7 business days to be examined, verified and processed.

Intellectual property ownership

1. The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Application and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Application or the Service. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Application or the Service, or any intellectual property rights owned by the Company. The Company name, the Company logo, and the product names associated with the Application and Service are trademarks of the Company or third parties, and no right or license is granted to use them.

Third party interactions

1. During use of the Application and Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Application or Service. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. The Company and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third-party. The Company does not endorse any sites on the internet that are linked through the Service or Application, and in no event shall the Company or its licensors be responsible for any content, products, services or other materials on or available from such sites or third party providers. The Company provides the Application and Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third-party providers of goods and/or services may require your agreement to additional or different terms and conditions prior to your use of or access to such goods or services, and the Company disclaims any and all responsibility or liability arising from such agreements between you and the third party providers. The Company may rely on third party advertising and marketing supplied through the Application or Service and other mechanisms to subsidize the Application or Service. By agreeing to these terms and conditions you agree to receive such advertising and marketing. If you do not want to receive such advertising you should notify us in writing. The Company reserves the right to charge you a higher fee for the Service or Application should you choose not to receive these advertising services. This higher fee, if applicable, will be posted on the Company’s website located athttps://reach.link